This page is the part of Gaysht's Terms of Use that covers paying, cancelling and refunds, word for word.
Paying
A month is paid in advance through the app. Gaysht holds that money and pays the driver all of it on the first day of the following month; the service takes no commission from a fare. A driver cannot take money out of the app by himself. Your mobile number and the driver's are shown to each other only once a ride is taken, so that you can call or message each other.
Cancelling, changing, and not turning up
You may skip a day, or move one day's pick-up, up to 12 hours before it; for that day a private driver comes for an extra fare. A private ride costs nothing to cancel until the driver has arrived, and 1,500 IQD once he is waiting. He waits 5 minutes. If a driver cancels a monthly contract he loses that month's pay; if a passenger cancels, the month already paid is not returned.
Refunds
Money that must come back to you -- a private ride no driver took, or a payment we cannot honour -- goes back into your wallet in the app. A refund to a bank card is made by hand by our office.
If you drive for Gaysht
You must be licensed to drive and to carry passengers, keep your car roadworthy and insured as the law requires, and keep your papers up to date in the app. Our team reviews every paper before you may work. There is no joining fee and no commission. To take rides a driver keeps a subscription: 2,000 IQD a month, bought in the app or at our office for 1, 2, 3, 6 or 12 months. A subscription that has been paid for is not refunded, even if you stop driving before it ends; it runs to its last day. When it ends you cannot take new rides, but the monthly contracts you already hold carry on to their end. You are an independent driver, not an employee of Gaysht: you choose when you work, and you are responsible for the car, the driving and the law of the road.